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| Q.
I don't know much about computers, will I be able to easily use and configure the iBoss™ Enterprise? |
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| Yes. The iBoss™ Enterprise is extremely easy to use and requires very little
knowledge of computers. There is no software to install, and
no long, confusing manuals to read. You can be up and running
with an iBoss™ Enterprise in no time at all. The configuration screens are user-friendly, and the wizard screens are simple
to navigate through. |
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| Q.
Will the iBoss™ Enterprise slow down my computer? |
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| No. The iBoss™ Enterprise was designed as a stand-alone
device that operates outside of your computer. With advanced
processing done in hardware, the iBoss™ will not slow down your computer. |
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| Q.
What is "myiBoss.com"? |
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MyiBoss.com is the configuration portal for your iBoss™ Enterprise device.
Once your iBoss™ Enterprise is connected, open a web browser and type
in the url myiBoss.com. The web browser will automatically
connect you to the iBoss™ Enterprise portal where you can manage your
Internet rules, edit filtering group settings, view log reports,
manage your subscription, and more.
At myiBoss.com there are also links to the Phantom Technologies Inc central website, so you can browse pages to read the
latest news, updates and other information regarding your
iBoss™ Enterprise. |
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| Q. |
Does the iBoss™ Enterprise work with Dial-up Internet services? |
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| The iBoss™ Enterprise cannot be connected directly to a dial-up modem,
since only RJ45 Ethernet jacks are provided. However, there
are third party products available that allow connectivity
between a dial-up phone connection and an ethernet-enabled
device such as the iBoss™ Enterprise. One such product is the WiFlyer
which is available from AlwaysOnWireless (Not associated
with Phantom Technologies Inc in any way). |
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| Q. |
Will the iBoss™ Enterprise slow down my network connection to the Internet? |
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| Most of the data that runs through the iBoss™ Enterprise will pass through your own broadband connection. For certain portions of the filtering, the iBoss™ Enterprise does communicate with our gateways in order to provide its service. However, this only happens on very few small Internet packets. The rest of the Internet traffic through your network will pass directly through your broadband connection. The iBoss™ Enterprise has a very high speed processor and uses advanced algorithms that will not impact performance for the traffic passing directly through your network connection. Overall, you should see very little (if any noticeable) speed degradation on your network while using the iBoss™ Enterprise. |
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| Q. |
Will the iBoss™ Enterprise filtering work with the AOL browser? |
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Since the AOL browser tunnels and routes all Internet traffic to their servers, the iBoss™ Enterprise will not be able to filter the network packets that are run through it correctly. This is because AOL uses a proprietary protocol to connect to their servers. In addition, you will not be able to log into the iBoss™ Enterprise using the AOL browser. We recommend using Internet Explorer or Firefox.
To resolve this issue, you may block the AOL browser from going out for the requests and use an alternative web browser. You can do this by blocking the port number used by the AOL browser (5190) within the iBoss™ Enterprise custom port blocking section. |
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| Q. |
Will the iBoss™ Enterprise work without the subscription? |
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| Since the iBoss™ Enterprise is also a router, the answer is Yes and No. Yes, the iBoss™ Enterprise will still have router functionality to allow you to share your Internet connection; However, No, the iBoss™ Enterprise filtering will not work without an active subscription. |
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| Q. |
I know the iBoss™ Enterprise uses a central URL database to update and blocks sites by categories, but can I set my own sites to block or allow? |
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Yes. The iBoss™ Enterprise will allow you to set different sites to be blocked or allowed on top of the category blocking. You can add a custom site to be blocked or allowed that is not blocked or blocked by the iBoss™ Enterprise. |
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Can I use the iBoss™ Enterprise to block all websites except for the ones that I approve of? |
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Yes. The iBoss™ Enterprise will allow you to block all websites except for ones that you add to a list of allowed sites. |
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Can I set different scheduling for the different categories with the iBoss™ Enterprise? |
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Yes. The iBoss™ Enterprise will allow you to set advanced schedules for the different categories that are blocked. You may always block one category and have another on a set schedule. |
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Can the iBoss™ Enterprise set different filtering rules for the different computers on my network? |
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Yes. The iBoss™ Enterprise will allow you to have many different filtering groups with different set of rules. You will be able to identify multiple computers and specify which filtering group you would like the computer to be filtered by or if you do not want any filtering set for certain computers. This is useful for setting different rules for different specified computers. You may name the filtering groups to better remember what rules you have set for them (ex: Parents, Teens, Kids, etc.) and set the identified computers to these set of rules or bypass filtering all together.
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| Q. |
I have both Mac and Windows computers on my network. Will I be able to use the iBoss™ Enterprise with both operating systems? |
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Yes. Since the iBoss™ Enterprise is a hardware-based product, it is
compatible with virtually any operating system that has
networking support. |
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| Q. |
Can I replace my existing wireless firewall/router with the iBoss™ Enterprise? |
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Yes. The iBoss™ Enterprise functions as a full wireless-G router as well as an Internet content filter. The iBoss™ Enterprise provides a powerful SPI Firewall
that is ready to use right out of the box. There is no software
to install, and no complicated setup procedures to follow.
Just plug in your iBoss™ Enterprise and your network will
be instantly locked-down and protected. It provides a 4 port switch and wireless-G signal. |
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| Q. |
Is there software that I have to install on the computers for the filter to work? |
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No. The iBoss™ Enterprise does not have any software to install. It is a hardware device that works on your network. The configuration is done through a web browser connected to the iBoss™ Enterprise interface. |
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| Q. |
Can the iBoss™ Enterprise even filter traffic for wireless computers? |
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Yes. The iBoss™ Enterprise supports wired as well as wireless computers. It has a built-in wireless-G signal which users can connect wirelessly to the network. These computers connected wirelessly will also be filtered by the iBoss™ Enterprise. |
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